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Cosmetic Surgery Claims Solicitors

If you have been let down by your cosmetic surgeon, our expert solicitors can guide you through every step of making a compensation claim.

Whether your surgeon set unrealistic expectations before your operation, or complications arose in theatre. We understand how physically and emotionally devastating mistakes made during cosmetic surgery can be for you and your loved ones.

If you believe your poor outcome was caused by negligence, we are the team you can depend on to secure the compensation, answers and justice you are owed. With over 30 years of experience handling complex cosmetic surgery cases and millions won in compensation, trust our experts to give your claim the attention it deserves and achieve a fair settlement.

Gillian Gadsby - Medical Negligence Solicitor, Co-founder and Managing Partner
Solicitor and Managing Partner
Gillian Gadsby
Cosmetic surgery claims information video by Gadsby Wicks

Do you have a cosmetic surgery claim?


The goal of cosmetic surgery is to improve your appearance. When mistakes occur before, during or after a procedure, it can instead cause serious injuries or distress. If you experienced subpar treatment that harmed your health or appearance, you may be entitled to make a claim.

Misshapen facial features. Permanent nerve damage. Severe allergic reactions. Whatever went wrong, we know it can have life-altering implications on your career, relationships and welfare. To navigate the complexities of your claim and turn the page on this unpleasant chapter, turn to a legal partner who has your best interests at heart.

Our clients don’t pay a penny unless we win their case.

  • No win. No fee.
  • No hidden costs
  • 100% risk-free
Start your claim
Gadsby Wicks Legal process for cosmetic surgery claims made by specialist lawyers and solicitors

The specialist cosmetic surgery claims solicitors for Essex & East Anglia


Since 1993, we have helped claimants secure the answers, justice and compensation they deserved after the emotional and physical distress of an unsatisfactory cosmetic procedure.

With the experience to handle the complexities and sensitivities of any cosmetic surgery case, our legal experts will help establish what happened and protect your financial future. Working on a ‘no win, no fee’ basis, you have peace of mind that you won’t pay us anything unless we win your case – and through our rigorous investigations and robust negotiations, we settle 96% of claims out of court.

What does our cosmetic surgery claims process look like?

Free consultation: Legal process to validate a negligence claim
A free initial consultation

Call us, request a callback or complete our online form and we’ll assess if you have a valid medical negligence claim.

Funding your claim and no win no fee: Legal process for a negligence claim
Funding your claim

Discover the ways we can fund your claim without you paying a penny at any stage of the process.

Evidence investigation: Legal process for a negligence claim
Investigating evidence

We gather medical records, witness statements and more to learn what happened to you and prove your claim.

Medical experts to review your case: Legal process for a negligence claim
Instructing independent medical experts

We work with impartial, experienced medical experts to establish whether your injuries were due to substandard medical care.

Valuing your claim for compensation: Legal process for a negligence claim
Valuing your claim

We assess your health and financial losses to accurately estimate how much compensation your claim is worth.

Presenting your case: Legal process for a negligence claim
Presenting your case

We contact the Defendants and the Courts on your behalf to set out your allegations and receive a response.

Negotiating a settlement: Legal process for a negligence claim
Negotiating a settlement

We work to achieve a fair settlement for you outside the courtroom – this is how 96% of our cases end.

Litigation and preparing for trial: Legal process for a negligence claim
Preparing for Trial

If we must proceed to Trial, we fully prepare you for what to expect so you receive the right result in court.

We believe everyone has the right to justice, no matter their financial circumstances. At Gadsby Wicks, we ensure you can claim without ever paying anything upfront – guaranteed.

Find out how we can fund your claim 100% risk-free
Our funding options

What you need to know about cosmetic surgery claims

What is considered cosmetic surgery?

A cosmetic procedure does not have a medical or functional reason – its main goal is to improve someone’s physical appearance. This could be for a variety of reasons:

  • To correct any blemishes or imperfections
  • To help improve a person’s body image or self-esteem
  • To protect against psychological distress caused by a person’s body image
  • To remedy physical distress (e.g. a breast reduction to prevent back pain)

Common cosmetic surgeries and procedures include:

  • Breast surgery (both augmentation and reduction)
  • Facelifts
  • Brow lifts
  • Eyelid surgery
  • Otoplasty (ear surgery)
  • Rhinoplasty (nose reshaping)
  • Dermal fillers (face and lip fillers)
  • Mentoplasty (chin surgery)
  • Liposuction and tummy tucks
  • Skin resurfacing

In 2021, over 15,000 cosmetic surgery procedures were performed across the UK. However, this does not include reconstructive procedures.

Plastic surgery aims to repair and reconstruct missing or damaged tissue and skin following an illness, accident or birth defect. This could include rebuilding a woman’s breasts after a mastectomy, repairing a cleft lip and palate, or removing prominent birthmarks.

Purely cosmetic surgeries are primarily performed by private practices rather than the NHS. However, there are exceptions if the patient requires the procedures for psychological or other health reasons, such as:

  • Breast implants to correct very uneven breasts that are causing significant distress
  • Nose reshaping to resolve breathing problems
  • Ear correction surgery to prevent psychological distress
  • Female breast reduction to eliminate back pain
  • Male breast (gynaecomastia) reduction to eliminate pain and distress

How can cosmetic surgery go wrong?

Cosmetic procedures, whether performed by cosmetic surgeons, plastic surgeons or another healthcare professional, carry risks like any other surgery. While most surgeries are performed to a good standard and leave patients happy with the results, mistakes can and do happen, affecting people physically and emotionally.

Unsatisfactory results

Poor surgical technique could lead to a result you did not expect or want, such as asymmetrical or lopsided breasts, or a misshapen nose. This can be deeply psychologically damaging, especially when these procedures are specifically undergone to make you look and feel better.

Poor consenting process

Whether your surgeon failed to give a realistic view of what the procedure can and cannot achieve, or did not make you fully aware of the risks associated with your surgery beforehand, poor consenting can be considered a negligent act.

Damaging a nerve or blood vessel

During surgery, a nerve or blood vessel may be cut or overstretched by mistake. The impact can vary significantly from case to case, from losing sensitivity in places, to parts of the body being left completely paralysed. In addition, a cut blood vessel may lead to abnormal bleeding, bruising and clots (haematomas) post-surgery.

Infection following surgery

Open surgical wounds and cuts can provide entry points for bacteria and viruses, making infection a very real risk following cosmetic surgery.

Allergic reactions

If a dermal filler moves away from the intended area of the body, it may cause you to suffer rashes, swelling, itching and potentially allergic reactions, leading to anaphylaxis.

Mismanagement of anaesthetic

An anaesthetist may use too much anaesthetic during a surgery, placing your health in jeopardy, or too little, which could result in anaesthesia awareness.

Reasons for cosmetic surgery claims for Anaesthesia awareness experience - Infographic

Excessive scarring

There is inevitably scarring following any procedure. However, poor technique can result in extensive or unacceptable scarring, which can be unpleasant and painful.

Unsuitable aftercare

A lack of reasonable aftercare following cosmetic surgery, whether it is compression garments or massaging scar tissue, can lead to unwanted results.

Have any of the above affected you or a loved one following cosmetic surgery, either relating to your appearance or your health and wellbeing? We guide you through the claims process to help you secure compensation for corrective treatments and any further support you might need.

How do I prove cosmetic surgery errors were caused by negligence?

Like other surgical complication claims, we work with you to establish the three key elements of any successful claim:

  1. A healthcare professional breached their duty of care towards you
  2. You suffered pain, injury, loss or damage during your treatment
  3. The harm you endured was directly related to the breach of duty

We engage with independent, impartial cosmetic surgeons, who both actively work in their field and understand the legal and medical tests we require of them. Their expertise helps us understand whether negligence was the most likely cause of your pain and suffering, and whether your cosmetic surgeon gave you realistic expectations.

We will also speak to relevant medical experts on how much your circumstances have changed compared to if your surgery had gone according to plan. This will be crucial in quantifying the compensation you deserve.

Furthermore, we will thoroughly investigate all available evidence to get to the bottom of your case, including:

  • Medical records
  • Claimant statements
  • Witness statements
  • Complaint correspondence
  • Photographs

We can provide this specialist legal advice and support on a ‘no win, no fee’ basis. This means you only pay us if we win your case, with our payment recovered from the compensation you receive.

What is the average settlement for cosmetic surgery claims?

Due to the breadth of outcomes that can occur following a negligent cosmetic surgery, it is impossible to suggest an ‘average’ settlement amount. It will depend entirely on your unique circumstances and how you have been affected in the short and long term.

For instance, in the case of Miss H, she consulted a private plastic surgeon to undergo breast reduction surgery, as the size was causing her both embarrassment and back pain. However, mistakes made by her surgeon meant her procedure was completed incorrectly.

Case study - Gadsby Wicks Solicitors £30,000 cosmetic surgery claim for breast reduction mistakes by a surgeon needing correction surgery - Infographic

After making a cosmetic surgery claim, her case was eventually settled for £30,000 – compensation she used to undergo corrective surgery to address the shortcomings of her first procedure and ensure no lasting damage was done. Had the outcome for Miss H presented a more permanent issue, say partial paralysis due to nerve damage, then the compensation would likely have been greater.

We always take the time necessary to understand your specific case and how you’ve been affected, so we pursue a fair amount of compensation for your needs.

Can I claim if my cosmetic surgery happened abroad?

It is not uncommon for people to have cosmetic procedures performed overseas, as this can be cheaper than in the UK.

At Gadsby Wicks, we only deal with breaches of obligation in England and Wales. That means if the contract for the procedure is made in England or Wales and then performed overseas, we can support a medical negligence claim.

In circumstances when the contract is made outside of England and Wales, we cannot help someone make a claim.

How can cosmetic surgery negligence impact someone’s life?

The physical and psychological damage that can result from a negligent cosmetic procedure can be significant, and should never be underestimated.

It could be that your result is not what was expected, meaning you need to undergo further procedures to correct the issue and take more time off work to recover. It is important to note that it may take several months to recover from cosmetic surgery, and some problems will heal naturally over time.

Or, as is the case in other surgeries, nerve or blood vessel damage can have long-term consequences on your health. This could range from a minor loss of mobility to total paralysis, or you could become very unwell due to internal bleeding that is not addressed post-surgery.

Furthermore, if you were seeking to improve your appearance through surgery to benefit your body image and self-esteem, we recognise that an unsatisfactory result can be an even bigger blow to your emotional and psychological wellbeing.

At Gadsby Wicks, we never undervalue how a poorly performed cosmetic surgery can change your lifestyle, relationships and career. We take the time to understand exactly how you have been impacted by the negligent care you received to ensure your compensation reflects this.

In the unfortunate event that a patient dies due to negligence during surgery, those who depended on the deceased financially, or benefited from services they provided for free, may be entitled to claim for compensation.

Contact our expert cosmetic surgery claims solicitors

If you or a loved one suffered an avoidable injury during cosmetic surgery and would like to speak to someone about your options, our team is here to listen and advise you on your next steps.

  • We are the only medical negligence specialist firm in Essex & East Anglia
  • 96% of our cases are successfully resolved outside of court
  • No win. No fee. You only pay if your case is successful
  • Work alongside one specialist solicitor throughout your entire case
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Lexcel accredited medical negligence claims solicitors

We are proud to be a Lexcel-accredited practice. The accreditation is a mark of quality and comes directly from the Law Society.

A recent assessment described us as a “Centre of Excellence” and we continue to operate to the highest standards across all main areas of our field. These include client care, case management, financial management, structure and strategy, people management, risk management, information management and file management.

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Industry Recognised

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